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Welcome to Patcherly Help Center

Welcome to the Patcherly Help Center! Here you'll find comprehensive documentation and guides to help you get the most out of Patcherly.

What is Patcherly?

Patcherly is an AI-powered automated program repair service: it collects errors from your apps, analyzes them, proposes patches, applies them with a backup first, then checks that your site still works. It is not a 24/7 uptime monitoring product — see Product scope.

Plans and limits

Many capabilities—such as numbers of targets or fixes per period, auto-analysis, agent testing, metrics exports, app restart automation, and other options—depend on your workspace plan. Personal (no-cost) and paid (Core, Pro) tiers differ, and limits can change. For current plan names, features, and trials, use the Pricing page on the main Patcherly site. In-product labels (e.g. in Profile → Billing) always reflect what your workspace has today. Billing, refunds, trials, and cancellations are governed by the Terms of Service and Acceptable Use (including rules for third-party purchases and termination for breach).

Getting Started

New to Patcherly? Start here:

  1. Product scope - What Patcherly does and does not do (mission and boundaries)
  2. Introduction - Learn what Patcherly is and how it works
  3. Registration - Create your account
  4. Password reset - Forgot password and reset link
  5. Adding Your First Target - Set up your first application
  6. Installing a Connector - Connect your application
  7. Path rules for targets - Two lists: monitoring exclusions vs patch-pipeline exclusions
  8. Custom Log Paths - Configure custom log files for context collection
  9. Connector Management - Discover, initialize, and monitor connectors

Connectors

Start with Connectors overview — what connectors do, pre-apply backups, security, and hardening. Then choose your stack:

Error Management

Learn how to manage errors and fixes:

  • Understanding Errors - How errors are detected and processed
  • Approving Fixes - Review and approve AI-generated fixes
  • Auto-Analysis - Skip the "Approve for Analysis" step so new errors go straight to AI (paid plan feature — see Pricing)
  • Rollback - Automatic and manual rollback; outcomes and repeat suggestions (per-workspace patch efficacy inside Patcherly — recording on every plan, prior-example feedback to new AI analysis on Core and Pro plans via the Patch Learning feature — never foundation-model training on your code)
  • Manual Fixes - Apply fixes manually if needed
  • Context Collection - How context collection improves AI analysis
  • Restarting apps - When a restart is needed after a fix (manual steps and dashboard guidance)
  • App restart automation - Optional automated shell commands after a successful patch on Python / Node.js targets (availability and limits depend on your plan — see Pricing)

Analytics & Reporting

Track what happened in your workspace, the value delivered, and AI spend:

Research & evidence

Notifications

Stay informed about important events:

Billing & Plans

Manage your subscription:

  • Plans - Plans overview, Stripe billing, upgrade/downgrade/cancel, price updates when your plan’s Stripe price changes (Pricing for current limits); billing currency vs Preferences display currency (metrics-only); one logical plan can list several billed currencies (you still pick one at checkout)
  • Invoices - View and download invoices and receipts (after Stripe Checkout during signup, the dashboard thank-you page also links to Stripe-hosted invoice PDF/URL when available)
  • AI spend caps - Monthly AI spend ceiling per plan, when warnings fire, what to do when the cap is hit (upgrade, BYOK, wait for reset)

Need Help?

  • Dashboard — Access your Patcherly dashboard
  • Status — Service status and incidents