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Notifications

Stay informed about errors, fixes, rollbacks, trials, and connector issues by email, in-app, and optional chat.

Bell and notification center

  • The bell in the top bar shows recent alerts and an unread count.
  • Open Notifications in the sidebar for the full list. Filter by unread/read or type. Mark as read or delete anytime.

In-app notifications are kept for 90 days, then removed automatically.

Preferences

  1. Open Profile → Notifications.
  2. For each event, choose Email and In-app (your personal settings).
  3. If chat is connected, use the Slack, Discord, Teams, or Webhook columns (workspace-wide).
  4. Click Save Notification Preferences.

OS alerts for Desktop and Mobile are set in each app’s Preferences, not in this table.

Connect Slack, Discord, Teams, or another webhook under Chat & webhooks on the same tab. See Chat & webhook notifications.

Typical events

New error, analysis failed, patch applied or failed, rollback, connector issues, app restart after a patch (when enabled), trial ending / expired, and similar.

Email

Optional emails follow the toggles above. Required messages (sign-in codes, billing receipts, account deletion confirmations) always send and cannot be turned off here.

Optional emails include an Unsubscribe link (no login needed). That turns off email for that event only; you can turn it back on under Profile → Notifications.

Not getting mail? Check spam, confirm the event is enabled for Email, then open Support from the dashboard sidebar if it still fails.

Tips

  • Use email for critical events (new errors, patch failed, rollback) and in-app for everyday updates.
  • Deleting a notification only removes the inbox item - it does not change your preferences.